COVID-19 | Message from the Executive Board of Directors

If you’re dealing with aggressive calls from Augusta Collection Agency, you may be protected under the Fair Debt Collection Practices Act (FDCPA). Harassment can include repeated or excessive phone calls, especially if they occur multiple times a day or at inconvenient hours. Debt collectors also cannot legally threaten arrest, wage garnishment, or lawsuits they don’t intend or are not allowed to pursue. Another major red flag is failing to provide written notice of the debt—by law, you must receive a validation notice within five days of first contact. Collectors are also prohibited from calling your workplace after you’ve asked them to stop or discussing your debt with friends, family, or coworkers. Abusive language, intimidation, or profanity is never allowed. If…